We appreciate that your privacy is important to you, Hinterland Legal will continue to protect the personal information you provide us and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment.
When do we collect information?
We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information). We collect three categories of information when you use our website:
the personal information you voluntarily provide — that is, we collect personal information with your informed consent;
anonymous non-personal information about how you use our website; and
“cookie” based information that makes your use of our website easier by recording your preferences so that when you return to our website the “cookie” re-loads that information into your web browser.
For example, we will collect personal information from you when you subscribe to our newsletter, or send information through the “contact” form or fill out a form related to any customer service feature operating on our websites.
If you become a subscriber to our newsletter you will need to provide certain details so that we can establish and manage your customer account.
Why do we need to collect personal information?
We collect personal information when you volunteer that information in order to receive a service from our website. The personal information collected on our websites will be used to provide the services you have requested, such as setting up and managing your subscription to our newsletter, or responding to your request for information through the “contact” form which is a part of this website. Your personal information may be used in relation to any survey, promotional offer or any competition you may enter on our websites.
What information do we collect?
The type of information we collect from you will depend on what services on our website that you use. The personal information we may collect includes your name, postal address, email address, telephone numbers and contact details and information for identification purposes.
General information about visits to our websites is collected by our computer servers, with small files (“cookies”) that our websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our websites are visited, in what order and how often and the previous website visited. The anonymous non-personal information that when collect and analyse in not personal information as described in the Privacy Act.
Why do we use “cookies” and other web use tracking technologies?
When you access our website, a small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our website can recognise your computer when you next visit our website. The “cookies” that are shared with your computer can't be used to discover any personal information such as your name, address or email address they merely identify your computer to our websites when you visit us.
We can also log the internet protocol address (IP address) of visitors to our website so that we can work out the countries in which the computers are located.
We collect information using “cookies” and other tracking technologies for the following reasons:
to help us monitor the performance of our website so that we can improve the operation of the website and the services we offer;
to provide services to users of our website to make their navigation through our website easier and more rewarding to the user; and
when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.
How do we store your information?
We use different technologies and procedures to help protect personal information from unauthorized access, loss, alternation, disclosure or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. Our commitment to data security means:
we have procedures to limit access to personal information within our organisation and we use security measures and technologies within our organisation to protect your personal information; and
we use service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
[Please be advised that web traffic information we collect, such as data collected by Google Analytics may be stored overseas.]
What use do we make of your personal information?
We may send you information and updates about any other product, service or information that we provide to our customers; in addition we may send you occasional company news and information about other services we may offer from time to time.
We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements, website policies and terms & conditions, or protect ours or others rights, property, or safety.
How can I access the personal information that you collect?
We are happy to provide you with details of personal information held about you. APP 12 allows you to get access to, and correct, the personal information we hold about you.
To access this information, you need to email or write to us using the contact details below.
APP 13 allows you to ask us to take reasonable steps to correction any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
If you believe that your personal information has been misused, you can inform us of your complaint by writing to our address and we will attempt to resolve the matter.
Hinterland Legal PO Box 507 Bangalow NSW 2479
Telephone : +61 2 66 872 005
If you are not satisfied with the outcome of your complaint you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints
Third party links
Our websites may include links to websites operated by third parties. We have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our websites and welcome any comment about linked websites.
Terms and Conditions
Please also visit our Terms of Access to our Website [create link to Terms screen] which sets out the conditions of use and limitations of liability governing the use of our Website.